About us
About Flipside & FAQ
Flipside is an independent, student-run business based in Vanderbijlpark, specialising in pre-owned iPhones and mobile phone repairs. We serve local customers through in-person services and house calls, while making our repair services accessible nationwide through courier-based submissions.
A little about Flipside.
Good devices. Reliable repairs. A better experience.
Flipside was established in Vanderbijlpark with a straightforward purpose: to make buying Pre-Owned iPhones and getting reliable phone repairs simpler and more accessible.
What started as a local service has grown to serve customers across the Vaal and beyond. We specialise in pre-owned iPhones, mobile phone repairs and selected software services, with a focus on clear communication, fair pricing and practical solutions.
Whether you're buying a device, arranging a repair or selling your old phone, our approach remains the same: keep things transparent, communicate clearly and make sure you know what to expect.
- Based in
- Vanderbijlpark CBD, Gauteng
- Business
- Independent, student-run
- Specialty
- Pre-Owned iPhones and phone repairs
- Reach
- Local services and nationwide courier repairs
Serving customers in
- Vanderbijlpark
- Meyerton
- Sebokeng
- Evaton
- Katlehong
- Vereeniging NU
- Nationwide delivery
Quality promises
What you can count on
Four commitments behind every phone we sell and every repair we do.
100% Battery Capacity Guarantee
Pre-owned iPhones are checked before listing, with their advertised condition and battery specifications communicated before purchase.
6-Month Hardware Guarantee
Qualifying devices come with a six-month hardware guarantee, subject to the applicable terms and conditions.
Device Checks & Diagnostics
We assess relevant device functions to identify faults and determine appropriate repairs.
Transparent Communication
We explain the issue, provide a quotation and obtain your approval before proceeding with additional work.
FAQ
Common questions
Quick answers on delivery, guarantees, repairs and proof of ownership.
Do you deliver nationwide?
Yes. We offer delivery across South Africa. Free delivery applies to major metropolitan areas and qualifying local campus residential networks. Additional courier charges may apply to other destinations.
What does the 6-month guarantee cover?
Our qualifying pre-owned iPhones include a six-month hardware guarantee. Coverage is subject to the terms and conditions provided with your purchase. Physical damage, liquid damage and unauthorised repairs may affect eligibility. Please refer to our Returns & Refunds and Terms & Conditions pages for the full details.
What are your repair turnaround times?
Turnaround times depend on the type of repair, device condition and availability of replacement parts. Some standard repairs may be completed within a few hours, while more complex diagnostics and software services may take longer. We'll provide an estimated timeframe after assessing your device.
How do I know my pre-owned iPhone is authentic and in good condition?
Our pre-owned iPhones are checked before being listed for sale. We communicate the advertised model, condition and battery specifications so you know what you're purchasing before confirming your order.
Can I send my phone to you for repairs from outside the Vaal?
Absolutely. We accept repair submissions from across South Africa. You can arrange to send your device through The Courier Guy, Bob Go or Fastway. Courier arrangements and costs are confirmed before shipping.
Do you offer house calls?
Yes. House calls can be arranged for selected repairs within our local service area. Contact us with your location and the issue you're experiencing so we can confirm availability.
What proof is required for software or lock assistance?
Proof of ownership or identity verification may be required for account, software and lock-related services. We only assist with legitimate devices and authorised requests.
Need a little more information?
Whether you're interested in purchasing an iPhone, booking a repair or selling your device, we're happy to help. Get in touch with our team on WhatsApp and we'll point you in the right direction. 069 562 1185.